Contact information

• Professional Assistance: All queries will be handled courteously and professionally.

• Resolution Commitment: We strive to resolve issues promptly and keep you updated throughout the process.

• Escalation: If your query requires further review, it will be escalated to the appropriate department for resolution.          

Important Notes

• Please include your order number and relevant details when contacting us to help us assist you more efficiently.

• For urgent matters, we recommend emailing with “Urgent” in the subject line to prioritise your request. Email us on support@sorceryvault.com